At Verinext, we firmly believe that work should be as enjoyable as it is rewarding. Our team-oriented culture isn't just a buzzword; it's a cornerstone of our success. We're incredibly proud to have been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years.

This is a permanent, direct-hire position for one of our clients located in Columbus, Ohio. This person will serve as the escalation point for their Level I and Level II technicians. Network administration and server management experience is a must. This person must exhibit excellent problem-solving skills, a keen attention to detail and a high level of accountability with their work. A cybersecurity focused approach is required.

· 5 to 10 Years of experience in network and server management with proven examples of increased technical responsibility

· Minimum 2 years help desk experience

· Excellent problem-solving skills

· Self-Motivated

· Experience resolving desktop/laptop issues

· Experience resolving advanced network issues

· Experience with Windows 10/11

· Experience with Windows Server OS

· Experience with Hyper-V and VMWare

· Experience with Microsoft Azure

· Experience with Microsoft products (Microsoft 365 Administration, SharePoint Online, Exchange Online, SQL, etc)

· Comfortable interacting with customers

· Comfortable working independently

· Ability to work on multiple tasks simultaneously

Duties and Responsibilities

· Planning and implementing network infrastructure builds and changes

· Planning and implementing migration services for clients

· Configuring and deploying firewalls, switches, access points and related hardware

· Troubleshooting complex network and server issues

· Help Desk Related

· Respond to incoming support calls and emails

· Open/Work/Close Help Desk Tickets

· Mobile Device Support

· Desktop/Laptop Support

· Install/Configure/Troubleshoot Windows OS and MacOS

· Migrate User Data

· Install/Configure/Troubleshoot Windows Server OS

· Install/Configure/Troubleshoot Server Virtualization

Preferred Qualifications

· Bachelor of Science in Information Technology

· Comp TIA A+

· Comp TIA Network +

· CCNA

· Comp TIA Security +

· Microsoft 365 Platform Certifications