Groundbreaker. Game changer. Pioneer.

TRC has long set the bar for clients who require more than just engineering, combining science with the latest technology to devise innovative solutions that stand the test of time. From pipelines to power plants, roadways to reservoirs, schoolyards to security solutions, clients look to TRC for breakthrough thinking backed by the innovative follow-through of an industry leader.

TRC's professionals work with a broad range of commercial, industrial and government clients and the communities they serve. We deliver breakthrough solutions that address local needs -- so our clients can better succeed in an ever-changing world.

Working at TRC means tackling interesting, meaningful projects. We pride ourselves on our collaborative spirit, entrepreneurial zeal and agile corporate structure. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.

TRC is seeking a highly motivated Operations & Data Analyst to support Commercial & Industrial
Energy Efficiency Programs in New Jersey.

This role goes beyond traditional reporting and system support by driving data standardization, process
consistency, and operational alignment across multiple programs. The Analyst will play a key role in
ensuring that systems, reporting structures, and workflows are harmonized across portfolios, enabling
improved decision-making, efficiency, and scalability.

You will act as a cross-functional liaison between Program Teams, IT, and Systems/Change
Management groups to ensure consistent implementation of tools such as Microsoft Dynamics CRM
and other program databases

Data Management & Reporting
• Maintain and enhance Microsoft Dynamics CRM and related program databases
• Develop and standardize dashboards, KPIs, and reporting frameworks across programs
• Produce daily, weekly, and monthly operational reports with a focus on consistency and
accuracy
• Ensure alignment of data definitions, metrics, and reporting logic across all programs
• Perform data validation, quality checks, and reconciliation across systems Standardization & Process Improvement
• Lead initiatives to standardize workflows, reporting structures, and data governance
practices across multiple programs
• Identify gaps and inconsistencies between programs and implement best practices and unified
processes
• Develop and maintain standard operating procedures (SOPs) for data handling, reporting, and
system usage
• Partner with leadership to define and track enterprise-level KPIs and performance metrics
• Drive continuous improvement initiatives to streamline operations and reduce manual effort

Systems & Configuration Support
• Act as a Super User for CRM systems (Microsoft Dynamics)
• Configure and maintain:
o Workflows
o Business rules
o Security roles
o Campaigns
• Manage user access, onboarding support, and role assignments
• Coordinate with IT on system enhancements, testing, and deployments
• Support business requirements documentation (BRDs) and system change requests

Cross-Functional Collaboration
• Work closely with program managers, IT teams, and stakeholders to align system and
reporting needs
• Support onboarding and training of staff on standardized tools and processes
• Serve as a central point of contact for data, reporting, and system-related inquiries

• Bachelor’s degree in business, Data Analytics, Information Systems, or related field
• 3+ years of experience in data analysis, operations, or systems support
• Strong experience with CRM systems (preferably Microsoft Dynamics)
• Advanced proficiency in Microsoft Excel (pivot tables, formulas, data analysis)
• Experience with data visualization and dashboard tools (Power BI preferred)
• Demonstrated experience in process improvement and standardization initiatives

Key Competencies
• Strong analytical and problem-solving skills
• Ability to translate complex data into actionable insights
• Excellent organizational and time-management skills
• High attention to detail and data accuracy
• Strong communication and stakeholder management skills
• Team-oriented, adaptable, and proactive mindset

Preferred Qualifications
• Experience in energy efficiency or utility programs
• Familiarity with data governance frameworks and best practices
• Experience working across multiple programs or business units
• Knowledge of SQL or data querying tools

Additional Information
• Must be eligible to work in the United States
• Must be a resident of New Jersey

Benefits*: TRC offers a competitive benefit package consisting of:

• Medical, dental, vision, and disability insurance.
• 401k package that includes both traditional and Roth IRA options and Company match.
• Paid time off contingent upon full time or part time status and level of seniority (ranging from 15 to 25 days per year).
• All full-time employees enjoy a minimum of 8 Paid Holidays per year.
• TRC ensures that all employees, including those that work part-time, receive paid sick, family, and disability leave in accordance with the laws of their state of residence.

*These benefits are applicable to US employees depending on their employment status (full time, part time, or temporary). TRC offers jurisdiction specific benefit packages for International and Puerto Rico employees.

Compensation: In accordance with local law, the below salary range is applicable for the job and location associated with this requisition. Compensation will vary based upon experience, education, skill level, geographical location, and other compensable factors.

Other Compensation: Employee may be eligible for participation in the Company’s annual Discretionary Bonus Program which is contingent on Company, Business Segment, and Individual performance against Key Performance Indicators which vary by year and employee.

TRC is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business needs. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The complete job description and application are available on TRC’s career site.

TRC accepts applications for this position on an ongoing, rolling basis and reserves the right to cancel this posting at any time.