IT Support Specialist
Swimlane
Are you a technically savvy and customer service-minded IT professional looking to grow your career in a fast-paced startup environment? Are you passionate about all things IT, Information Security & Automation? Do you find yourself daydreaming about IT, DevOps, and Security Automation and wanting to learn more? We’re looking for an experienced IT professional to join our team at Swimlane!
As our IT Security Specialist, you will be a key member of our IT & Security team. You will be helping to support our internal teams by solving challenging IT problems & improving the efficiency and security of our computer, telecom, networking, cloud and video conferencing systems in our office in Hyderabad, India.
In this IT Security Specialist position, you will:
- Perform security architecture reviews/audits around services and infrastructure
- Define security specific feature definitions, standards, and oversee implementation
- Benchmark existing products and solutions to ensure the needs of the organization are being met
- Audit and verify organizational security, and drive new cyber security frameworks and roadmaps
- Plan and successfully complete IT projects and goals
- Organize and inventory IT assets & resources
- Escalate, diagnose, and resolve user, system, and vendor-related issues
- Manage Mac/Windows/Linux hosts and deployments for labs and users
- Participate in troubleshooting, capacity planning and analysis, performance analysis activities
- Integrate IT systems with one another in accordance with latest security practices
- Install and configure software and hardware (printers, input devices, A/V equipment etc.)
- Maintain switches, routers and firewalls
- Automate complex and repetitive tasks and work with internal stakeholders to drive new methodologies
- Assist internal and external stakeholders in creating new infrastructure for POVs, integrations, and other use cases as needed
- Maintain Process and Helpdesk documentation
We are looking for someone who:
- Is comfortable and excited to work in a fast-paced startup environment
- Is friendly, prompt and professional under pressure
- Has extensive experience working as an IT, network, devops, or security engineer
- Has experience with virtualization and server deployments
- Has experience with scripting and automation (and wants to do more!)
- Is incredibly organized & works well as part of a team and independently
- Has excellent time management skills with the ability to prioritize effectively
Relevant Skills:
- Technical experience managing Enterprise IT & Security Products, such as
- Google Workspace / Office 365
- Active Directory / LDAP / IAM
- Jira / Confluence
- Virtualization platforms (VMware, Parallels, Virtualbox, Vagrant, etc)
- EDR / NGAV / Threat Hunting
- Strong background managing Workstation Operating Systems, such as
- Windows 10 and newer
- MacOS X, Catalina and newer
- Experience writing scripts & automation of repetitive tasks in
- Python, Bash, Powershell, Ansible, etc.
- Comfortable with networking technologies, such as
- IPSec / OpenVPN / Wireguard
- 802.1q VLANs
- Security; IDS & IPS
- DHCP, DNS, SNMP
- Firewalls
To be considered for the Senior IT Security Specialist role, you must:
- Be located in Hyderabad India
- Be fluent in the English language
- Be an excellent communicator and possess strong problem-solving skills
- 2+ years experience in tier 2 help desk or above, enterprise IT, network engineering, or systems administration role
- Possess a heavy interest in learning new technologies, and keeping up to date with industry trends and best practices.
Who we are, and what we offer:
Swimlane is a rapidly growing, innovative startup that provides cloud-scale, low-code security automation for organizations of all industries and sizes. Our technology is relied upon by major security-forward companies around the globe and we are consistently rated as the #1 trusted low-code security automation platform. Our mission is to prevent breaches and enable continuous compliance via a low-code security automation platform that serves as the system of record for the entire security organization.
Get an understanding of Swimlane HERE
The Perks of being a Swimlaner
- Competitive Benefits & Compensation
- Stock Options
- Training & Professional Development Opportunities
- MacBook Pro
- Great Company Culture
- We value collaboration and innovation
- Give-back Volunteering Opportunities
Here at Swimlane, our core focus is to Automate the World of Security and we strive to represent our five core values in everything we do:
- Punch above your weight class - We make the most of our circumstances and constantly surprise and impress with our ability to deliver.
- Be a happy innovator - The hard problems are the fun problems to solve, we’re excited to take on difficult challenges and find creative solutions.
- Always be levelling up - We are continuously improving, embracing change, and consuming information to better ourselves and each other.
- Move at the speed of WOW - We work with an extreme sense of urgency, but we never compromise quality.
- Have honesty and integrity in ‘all the things’ - We make decisions with the best of intentions, doing what is right for as many stakeholders as possible.
This position is based in Hyderabad, India
Recruiters not accepted