Site 20/20 is looking for a Senior QA Technician to join our software development team. You will partner with product management and developers to deliver high-quality features for our customers. This is a key role in formalizing Site 20/20’s quality advocacy and testing strategies for our SaaS ERP and other products. This is a great opportunity for you if you are passionate about delivering high quality products to people who rely on them every day in their work.

What you'll do:

● Work as an integral part of the development team, and our SDLC to advance the quality of our solutions to deliver incremental customer and business value.

● Collaborate with team members, Project Manager, Product Manager, CTO and Stakeholders to understand and document the products’ requirements.

● Create and clarify user stories, drive test and validation strategies and look for opportunities to automate these strategies.

● Serve as source of truth about products features, enhancements and issues.

● Create and maintain project documentation.

● Communicate with customers on product requirements and enhancements.

● Conduct post-release testing and support.

● Improve the quality of our products and QA processes through advocating for the customer, performing manual testing, creating automated testing, and measuring the effectiveness of our efforts.

● Document and communicate improvements in quality to the team.

● Take part in planning meetings with the development team.

● Understanding the current goals and priorities.

● Create test strategies, test plans, test cases, bugs reports and other artifacts.

● Work with developers and DevOps to integrate tests into the product builds.

● Support the team to write unit tests for critical infrastructure.

● Define and implement changes to perform better in the next sprint.

What you’ll bring:

● A passion for delivering high-quality, non-compromise products to our customers.

● An understanding of how to work and communicate with the code authors to help them increase the quality of what they produce.

● Strong background in technical writing/ creating project documentation.

● 2+ years’ experience in a Senior QA Technician role within an Agile environment, working on web-based client SaaS products.

● Good business analysis/ product managements skills.

● Strong technical background.

● An interest in learning about the needs and requirements of the traffic control industry.

● Expertise with BDD principles and modern test automation frameworks and tools,

● That magical ability to break software when no-one else can :)

Key Skills:

● Strong communication and mentoring experience, ability to contribute innovative ideas and solutions.

● Strong focus on product requirements and documentation.

● Excellent communication and customer service skills.

● Ability to plan and execute QA activities in a fast-paced environment.

● Experience with Cypress or similar frameworks.

● Experience with project management software like Jira & Confluence.

● Use of tools like Scribe to efficiently document “steps to reproduce”.

● Ability to learn and thrive in a fast-paced environment.

Bonus Points:

● Hands-on experience with CI/CD technologies, deployment integrations, and pipeline validation.

● Experience directly testing React/Vue applications.

● Experience testing Android applications.

● Expertise with automating tests for Restful APIs on a modern test automation framework

● Understanding JavaScript/Typescript/Modern web frameworks

About Us:

Site 20/20 is a Nova Scotian technology company that has become a world leader in revolutionizing the construction safety industry. Our flagship product, the Guardian Smart Flagger, is the industry's first and only Smart Flagging device. Since its inception, Site 20/20 has integrated over 100 traffic control companies across North America.

Site 20/20 is creating disruptive smart technology and software services and is rapidly moving towards its goals of connecting all roadways and innovating the construction industry. Our smart solutions bridge safety, geography, data, and analytics to help the industry become safer, stronger, and more sustainable.

Location: Dartmouth, NS.

Benefits:

● Casual dress

● Dental care

● Extended health care

● Paid time off

● RRSP match

● Vision care

At Site 20/20, we believe in opportunities for anyone from a variety of diverse backgrounds. We are committed to cultivating diversity for the strength of our team members and benefit of the company - it simply makes us all smarter. If you are afraid your skills don’t line up with all of the job requirements, but you are excited about this posting, please do apply! Attitude is more important than a perfect match of skills.