Job Title: Senior Accounts Receivable Analyst

Location: Remote/Hybrid - USA

Reports to: Billing Director/Accounts Receivable Senior Manager

Department Name: Finance Operations - Billing

Job Types: Full Time – Non-Exempt

Position Summary

The Senior Accounts Receivable Analyst is responsible for ensuring all outstanding cash is properly routed with the end goal of cash in hand. Reporting to the Billing Director/AR Senior Manager, you will play a crucial role in ensuring the loop of order to cash is fully closed. You will collaborate with the Account Management department to handle any A/R issues as necessary.

Essential Duties & Key Responsibilities

• Prepare, review, and analyze client invoices.
• Ensure client invoices are released in a timely manner to maximize DSO/Net Working Capital.
• Respond to client inquiries with a working knowledge of the business.
• Maintain KPI standards on billing measurements.
• Assist customers with payment processing via ACH or Lockbox instructions or payment via 3rd Party.
• Resolve customer billing issues, reconcile account discrepancies and disputes, and assist customers and internal departments with problem solving needs.
• Interact with Key Account managers and Account Management Team members for communication and coordination in managing A/R issues, as appropriate.
• Perform other assigned tasks and duties necessary to support the Financial Operations – Billing Department.
• Provide cash application documentation and support as needed.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.
  
  

Supervisory Responsibilities:

• This job has no supervisory responsibilities.
  
  

Experience & Qualifications:

• High School Diploma and Bachelor's degree in Business, Accounting, Finance or related field required.
• 3+ years of high-volume corporate collections experience.
• Ability to perform in a fast-paced goal-oriented collections departments.
• Knowledge of billing procedures and collection techniques.
• Advanced skills in Microsoft Excel, experience in Microsoft Dynamics Nav is a plus.
• Experience with 3rd Party Collection Management Systems.
• Problem-solving skills.
• Exceptional interpersonal skills, with the ability to interface effectively with stakeholders at all levels of the organization.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Ability to enhance efficiencies in current process.
• Process improvement experience and a strong attention to detail.
• Goal oriented.
• Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives.
• Travel and/or onsite work will be on an as needed basis
  
  

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
• Frequent use of a computer requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to perform tasks that require sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided.
• A quiet, distraction-free workspace is required for maintaining productivity.
• Collaboration with team members may occur through virtual meetings and communication platforms.