Job Title: Key Account Analyst

Location: Remote/Hybrid - USA

Reports to: Key Account Director

Department Name: Account Management

Job Types: Full Time, Exempt

Position Summary

The Key Account Analyst is responsible for providing analytic support for a large customer to enable better data-driven decision making and planning by management. This role will assist with: Providing a customer-wide approach to data management, improving information accessibility and horizontal information sharing across the business units, creating a unified and integrated view of our core data aligned with main customer objectives, and streamlining report generation through a combination of automation and process improvement, including invoicing system.

Essential Duties & Key Responsibilities

• Play a key role in a dedicated team to a large customer with a commitment to sustainability that is highly focused on data through oversight of the billing process from Statement to Audit.
• Assign charges to statements and resolve errors from Corrective Line Item statements.
• Assist with preparing and auditing statements for accuracy and streamlined processing.
• Manage escalations across the billing process.
• Identify reporting needs and create/improve weekly and monthly reports.
• Assemble and summarize data, make presentations of findings, and provide recommendations for cost savings and process improvement to senior management and clients.
• Conduct trending, forecasting, predictive modeling to identify patterns and get to the root causes.
• Document and enhance current reporting procedures.
• Share knowledge, expertise, and best practices with team members.
• Ability to travel and/or work onsite as needed.
• Performs other duties as assigned or apparent.

Supervisory Responsibilities:

• This job has indirect leadership supervisory responsibilities - this role includes indirect oversight and guidance of team members, supporting workflow coordination, mentoring, and ensuring adherence to processes without direct managerial authority.

Experience & Qualifications:

• High school diploma required.
• Bachelor’s degree in a related field: 2+ years of relevant experience in business, and data project management
• In lieu of a degree, 5+ years of relevant experience in in business, and data project management
• Strong experience in financial and operational modeling.
• Collaborative, adaptable, and highly responsive to a fast-changing environment
• Proficient in advanced Excel formulas (Pivot Tables, reporting and building dashboards, charting/visualizations, etc.).
• Strong operational, analytical, and technical skills.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Attention to detail and a commitment to accuracy in all aspects of program management.
• Ability to synthesize large amounts of data into snapshots appropriate for senior management use
• A proactive, can-do attitude with a willingness to take ownership of tasks and drive them to completion.
• Ability to work independently while also being a team player who thrives in a collaborative environment.
• Discretion and trustworthiness in handling sensitive information and supporting high-level strategic initiatives.

Physical Demands and Working Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this job in a home office setting, the employee is regularly required to work on a computer for extended periods of time.
• Frequent use of a computer requires fine motor skills and hand-eye coordination.
• Ability to sit for extended periods while working from home or a designated workspace.
• Ability to perform tasks that require sustained attention and focus.
• Occasional lifting of materials up to 25 pounds.
• Travel to attend team meetings may be required.
• To facilitate working from home, and as a requirement for this role, the employee must provide reliable internet connection with sufficient bandwidth to execute all job functions and technology setup conducive to remote work. The company laptop will be provided.
• A quiet, distraction-free workspace is required for maintaining productivity.
• Collaboration with team members may occur through virtual meetings and communication platforms.

About Rubicon

Rubicon is a digital marketplace for waste and recycling, and provider of innovative software-based solutions to businesses and governments. Rubicon has created a new industry standard by using technology to drive environmental innovation. The company helps turn businesses into more sustainable enterprises, and neighborhoods into greener and smarter places to live and work. Rubicon helps its partners find economic value in their waste streams and confidently execute on their sustainability goals.

Rubicon is an Equal Employment Opportunity Employer. We also maintain a Drug-Free Workplace.

Rubicon is committed to sustainability and will rely on all employees to serve as an advocate for Environmental Social and Governance (ESG) both internally and externally to help grow the Company’s ESG objectives.

• Environment: Contribute, measurably, to Rubicon’s carbon reduction goal and circular economy efforts
• Social: Support Rubicon’s efforts to cultivate/promote racial and gender equity
• Governance: Advance Rubicon’s commitment to best-in-class governance practices