POSITION SPECIFICATION

Position	Technical Services Representative
Company	RESILIENT STRUCTURES - RS Technologies Inc. ("RS")
Location	Remote/Field
Reporting Relationship	Manager, Technical Services
Website	Resilient-Structures.com

ABOUT OUR COMPANY

RS Technologies Inc. ("RS") - RESILIENT STRUCTURES for a reliable grid - is a leading manufacturer specializing in high-performance composite utility structures. Our poles are utilized in transmission, distribution, substation, and communication applications, offering a lighter, more durable, and longer-lasting alternative to wood, steel, and concrete. Since 2003, our poles have served over 500 customers across 30 countries. RESILIENT STRUCTURES operates globally, with manufacturing facilities in Tilbury, Ontario; St. George, Utah; and Houston, Texas, ensuring worldwide distribution of our ultra-resilient poles.

POSITION OVERVIEW

We are seeking a highly capable Technical Services Representative to serve as a consultant. This role is highly field-oriented and focuses on delivering top-tier training, maintaining technical documentation, and supporting tradeshows and field research. The ideal candidate is a self-starter who can solve problems with limited resources, navigate extreme weather and post-storm conditions, and expertly communicate complex engineering and material strength concepts to customers on site.

KEY RESPONSIBILITIES

• Organize and deliver training material and presentations in both a controlled meeting room environment and on site in the field, adapting to the conditions as necessary to accommodate the customer.
• Maintain a comprehensive understanding and library of technical documentation and references.
• Assist with the organization, set-up, maintenance, and disassembly of various display models and equipment for tradeshows, line rodeos, and exhibitions.
• Contribute to the development, editing, and organization of technical work methods and procedures.
• Research tools and equipment as required to better assist the development of RS work methods, technical bulletins, and training materials.
• Collect data as directed.
• Plan and arrange travel and accommodation with efficiency in mind.
• Participate in meetings, provide reports, and provide support to the technical services team and other lines of business as part of the greater RS team.

QUALIFICATIONS

• Demonstrate the ability to work alone with minimal direction while prioritizing and self-managing workload and forecast.
• Demonstrate the ability to solve problems with limited resources.
• Demonstrate the ability to collect data, perform field research, and communicate results in a fast-paced, growing environment.
• Demonstrate and maintain a knowledge of computer applications such as Microsoft Office including MS Outlook, PowerPoint, Excel, and Word, and other applications required for expense submissions and communication.
• Demonstrate the ability to interpret technical drawings and designs.
• Understanding of compressive and tension loads, strength of materials, area, volume, density, and their applications in both imperial and metric units.
• Excellentverbalandwrittencommunicationskills,withtheabilitytopresentcomplexconcepts to both technical and non-technical audiences.
• Demonstratedabilitytoworkcross-functionallyandinfluencewithout

TRAVEL:

• Validdriver'slicense, passport and vehicle

JOB TYPE:

Consultant/Contractor

WORK LOCATION:

Remote/Field

WORKING CONDITIONS:

• Ability to travel primarily within the USA, possibly with some international destinations.
• Willing to travel to and lodge in areas in post-storm recovery conditions with minimal services.
• Must possess the ability to work alone without compromising safety.
• Capable of walking on rough terrain and uneven surfaces.
• Ability to work outside in extreme weather conditions (i.e., heat, rain, wind, cold, etc.).
• Ability to perform physical work including lifting materials and tools up to 50 lbs., prolonged sitting, and standing in all types of climate and weather conditions.

EXPENSES & EQUIPMENT

Expenses: Pre-approved expenses (travel, meals, accommodation, etc.) will be borne by RS and paid within thirty (30) days of the Consultant providing an expense report with receipts. Work-related travel in a personal motor vehicle will be reimbursed at a fixed rate.

Equipment Provided: RS may provide an RS email address, business cards, and an RS laptop with peripheral hardware at no cost.

RS Technologies is an equal-opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate based on race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.