Energy Impact Partners
Energy Impact Partners
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Field Operations Specialist

Remix

Remix

Operations
Cologne, Germany
Posted on Thursday, March 28, 2024

Via has the mission to improve transportation and mobility around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

Via has partnered with over 100 cities and public transportation providers worldwide to implement our mobility technology. As a Field Manager in Via's operations team, you will be responsible for managing some of our services in the northwest region of Germany, utilizing our innovative technology platform. You will oversee daily operations, driving continuous improvements and the growth of our services.

This role is also published as “Niederlassungsleiter/in”.

What you will do with us:

  • You are responsible for the day-to-day operations and achieving operational metrics for our services in the region (Essen, Kassel, Neuss, Leverkusen)
  • You are the contact person for our driving staff and local partners
  • As the “operational right hand”' of the General Manager, you ensure revenue and quality targets are met
  • You derive improvement opportunities from the feedback we receive from passengers, driving staff, and our partners and implement them consistently
  • You collaborate with our central operations teams to ensure excellent service quality and participate in projects for centralizing and automating processes
  • You actively contribute your ideas on how we can continuously improve our services

Who you are:

  • You enjoy working in a team and have experience in taking responsibility for employees
  • You remain calm under stress and always find the right tone, whether in discussions with the leadership of our partners or the driving staff
  • You want to make a social contribution to enable better mobility for people with disabilities
  • You are data-oriented and use metrics to make decisions and set priorities
  • You are excited about end-to-end responsibility and want to actively shape the mobility transition
  • Your German language skills are at least at C1 level, and your English is fluent
  • You have a valid Class B driver's license

What we offer:

  • Entry into a global employer with over 600 transportation services in more than 35 countries
  • Become part of a company recognized for its social commitment
  • A company MacBook to ensure a smooth working day
  • Membership in the Urban Sports Club
  • 30 vacation days per year
  • An international team dedicated to social impact. Meet our team: https://www.youtube.com/watch?v=gsu6tpuxDgQ
  • Salary Range: €40-55k. Final salary will be determined by the candidate’s experience, knowledge, and skills.

At Via, we develop technologies that change mobility around the world for the better. Our focus is on transit tech because we believe that the future of transportation lies in shared, dynamic and public mobility. Our approach reduces carbon emissions in congested cities, reduces dependence on private cars and gives everyone access to efficient and affordable ways to get around.

We have developed the first end-to-end solution for cities and transit agencies, providing world-class software, service design and operational expertise to fundamentally improve mobility for everyone.

At Via, we strive to create a diverse, inclusive and authentic work environment. If you are interested in this role, but your previous experience doesn't perfectly match every requirement in the job description, we invite you to apply anyway. You may be just the right person for this or other positions. We value diverse teams and everyone is welcome at Via - no matter what your background is, we look forward to receiving your application.

Ready for the ride?

We value diversity and welcome all applications regardless of gender, nationality, ethnic and social background, religion/belief, disability, age, sexual orientation and identity.