Pre Install Coordinators contribute to Ion Solar by auditing accounts and scheduling solar installs. When a solar project meets the necessary requirements and enters the queue, coordinators conduct a multi-point audit. This will determine whether or not the install is ready to schedule. If an account is ready, the customer is contacted using various channels to explain the installation process and coordinate the install date. Coordinators also monitor and maintain various queues for accounts that are not install-ready to track status changes and keep the project on track. Each coordinator is asked to schedule a set amount of installs daily, contributing to the department goals and company mission.

Job Responsibilities:

Pre-install Coordinators have the following responsibilities and duties:

• Audit accounts to either a pass status or disposition based on fail reason
• Monitor queues and dashboards - Zero out daily
• Daily follow up of all existing installation tickets in the assigned jurisdiction
• Contact customers via phone, text and email
• Ensuring the next day’s schedule is 100% filled
• Meet department scheduling goals daily
• Understand ION’s mission and the impact of every individual

Qualifications:

Pre-install Coordinators should have the following skills, education and experience:

• Time management
• Excellent communication skills - verbal and written
• Problem Solving Skills
• Proficient with Google Office Tools
• Previous Salesforce experience preferred, but not required
• Ability to adapt to current scheduling needs
• High School Diploma or equivalent

Ion Solar’s mission: About Ion Solar:

We power people - together we power change. ION provides a simple, affordable way for homeowners to go green and invest in renewable energy. The solar industry is exploding and in a matter of a few short years, ION has grown from a small startup solar shop to one of the largest privately-owned solar companies in the country. We offer a catered, premium solar experience to our clientele.

Why Choose Ion Solar:

ION Solar is looking to be a world-class premium solar provider, and to do so, we aim to hire top talent and provide career growth opportunities within the solar industry. Within the past 2 years, ION Solar has increased sales revenue by 100% each year, with projections for further development in the coming years. We have an environment of openness and encourage feedback to help everyone improve together. Our goal is to make Ion a place that our employees want to be.

Compensation and Benefits:

Ion Solar will provide the following compensation:

• Pay range: $14-$16/hr
• Health/Vision/Dental insurance
• 401K
• Paid time off and paid holidays
• Paid birthday off

Statement by Ion:

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, familial status, gender identity, national origin, veteran or disability status, or any other protected class.

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