Salary: £55,000 - £65,000 pa depending on experience
Role type: Permanent, full time
Location: Hybrid, with a minimum 2 days per week in our London office
Reporting to: Director of People & Culture

About Hometree

Join Hometree Group and be at the forefront of transforming the residential energy landscape. Founded in 2015, Hometree began its journey in the home cover market. Today, We are spearheading the shift towards a future where home energy systems are decentralised, digitised, and reliant on renewable sources such as heat pumps, solar panels, batteries, EV chargers, and smart controls. This innovative approach is not just about sustainability; it's about empowering homeowners to manage their energy more efficiently and cost-effectively, thereby setting new standards in energy consumption.

We operate across three dynamic divisions:

Financial Services: Here, you'll contribute to offering flexible financing options, that make it feasible for homeowners to embrace renewable energy technologies and make essential upgrades.

Energy Services: Be part of our extensive network of local installation businesses that equip homeowners with the cutting-edge, sustainable energy solutions necessary for reaching net-zero emissions.

Home Services: Help maintain the comfort and functionality of homes with comprehensive coverage plans that protect the essential hardware in the home.

At Hometree Group, we are committed to guiding UK homeowners on their journey towards more sustainable energy solutions, and we need passionate individuals to support them at every step. Join us during this exciting time, and play a pivotal role in a business that supports sustainable homeownership in alignment with their readiness and needs.

Key Achievements

🏆 £85m+ Capital Raised We’ve raised over £85m to-date from leading global investors including Legal & General Capital and specialist energy VCs.

🏆 5 Acquisitions - We've expanded our operations by acquiring five key companies across financing (Hometree Finance - formerly Bewarm), home cover (Your Repair) and installations (Geowarmth and The Little Green Energy Company).

🏆 100k Homes Covered - We cover over one hundred thousand homes across the UK.

🏆 250+ Employees - We have over 250 passionate employees transforming the industry across the Group, one home at a time

The Role

The People Operations Lead will play a crucial role in designing and implementing scalable People processes to support our growth and the integration of newly acquired businesses. With a strong emphasis on employee experience, you will enhance our employee value proposition by adopting a product mindset, viewing employees as the end users of our People services. Collaborating with the People team and broader business, you will deliver exceptional support, ensuring a seamless journey that sets our staff up for success across the employee lifecycle.

Responsibilities:

• People Processes Design: Employ design thinking to create user-friendly, simplified, and efficient People processes that empower rather than encumber employees. Focus on streamlining contract issuance, organisational moves, and employee data management to foster an environment where our staff can thrive.

• Onboarding: Design a ‘best in class’ onboarding process that provides a memorable first experience while equipping new hires with the tools and knowledge for success.

• M&A Intergration: Support integration efforts from a People Operations perspective during M&A activity, focusing on employee data transfers and the homogenization of policies and processes across newly acquired businesses.

• Salary Benchmarking: Conduct salary benchmarking to maintain competitiveness in the market and ensure fair compensation practices.

• People Analytics: Design and maintain sophisticated HR dashboards and reports, providing crucial data insights to the Director of People and Culture, facilitating informed, data-driven strategies across the organisation.

• Job Levelling: Support the implementation of a new job levelling framework to provide clear, consistent role expectations and facilitate career progression across the business.

• Total Reward: Develop and manage a comprehensive total reward strategy that includes competitive compensation, benefits, and recognition, all aligned with our company culture to attract and retain top talent.

• Policy Development: Review and design HR policies to ensure they are current, compliant, and support our strategic goals.

• HR Compliance: Stay abreast of changes in employment law and ensure all HR practices are compliant.

• HR Technology: Manage and optimise our HR tech stack and support the rollout of a new HRIS system.

What we’re looking for:

• HR/People Ops Expertise: At least 6 years of experience in HR/People Operations, with a minimum of 2 years in a focused People Ops role.
• Scale-Up Experience: You have worked in businesses on a growth trajectory, ideally where headcount has grown from 200 to 450+.
• Innovative Mindset: Passion for reimagining traditional HR practices, leveraging a product-centric approach to create intuitive and effective HR systems that enhance employee experience.
• Data-Driven: Robust skills in people analytics, proficient in designing dashboards that drive strategic decisions and enhance operational efficiencies.
• Creative Problem-Solver: Exceptional analytical abilities with a knack for devising innovative solutions to intricate People Ops issues.
• Tech-Savvy: Extensive hands-on experience with advanced HRIS platforms, demonstrating success in optimising and rolling out new systems to streamline operations.
• Communication Excellence: Outstanding interpersonal and communication skills, capable of effectively collaborating and communicating with stakeholders at all levels.
• HR Compliance: Up-to-date knowledge of new employment laws and regulations.

Extra Credit:

• M&A Know-How: If you’ve been in the thick of mergers and acquisitions, that’s a big plus.
• HRIS Savvy: Got a handle on Bamboo, Hibob or similar HRIS systems? That’s a major advantage!
• Industry Insight: A background in the renewables, energy or insurance sectors? That's definitely a bonus.

Our Recruitment Process:

• Initial Call: Start with an introductory call with our People Coordinator to discuss the role and your potential fit. (30 mins)
• Skills-Based Interview: Engage in a detailed discussion about your past experiences with our Director of People & Culture. (1 hr)
• Stakeholder Interview: Spend time with our Director of Product and Head of Finance to explore alignment and expectations. (1 hr)
• Task Stage: Present a task to our Director of People & Culture and another senior leader within the business, showcasing your specific skills and approach to problem-solving. (1 hr)

Perks of the job

We have an ever expanding list of benefits that currently includes:

• 25 days holiday plus bank holidays and your birthday
• Hybrid working - Spend 2 days per week with your team in our collaborative London office (it’s dog friendly too!)
• Free boiler & home emergency cover with Hometree plus 40% discount for friends & family
• Discounted gym membership across over 100 UK gyms (independent and chains) and free fitness, wellness and nutrition apps.
• £500 Home office allowance
• Support for your mental health and wellbeing via Oliva
• Menopause support from Stella, including friends & family access
• Cycle to work scheme
• Regular team socials including Summer and Winter parties.

FCA Code of Conduct

At Hometree, we prioritise ethical conduct and regulatory compliance. As a regulated financial services organisation, we operate under the strict guidelines and regulations set forth by the Financial Conduct Authority (FCA). We are committed to maintaining the highest standards of integrity and professionalism in all aspects of our business.

As a prospective member of our team, you will be expected to fully embrace and adhere to the FCA Code of Conduct obligations. These obligations are designed to ensure the fair treatment of customers, the preservation of market integrity, and the promotion of healthy competition within the financial services industry.

Equal Opportunity Employer

At Hometree, we are committed to creating an inclusive and representative environment. We know that different experiences, perspectives and backgrounds make for a better workplace and a better planet. Together, we celebrate differences and promote a culture where you can bring your full self to work.

We promise to give you the same opportunities as everyone else and we won't discriminate against you at any point in the hiring process or the working day. This includes how we source talent, our interview process, our conditions of employment, feedback and everything in between.

Department

People & Culture

Locations

London

Remote status

Hybrid Remote

Yearly salary

£55,000 - £65,000

Employment type

Full-time

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