CRM & Delivery Apprenticeship

Greenly

Greenly

Paris, France

Posted on May 8, 2026

Job Description

๐ŸŒฑ About us

Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management.

Today, we are a global leader in carbon accounting, proudly B-Corp certified and part of the French Tech 120. Our climate suite combines smart data collection with intuitive automation, helping companies measure, reduce, and report their emissions with ease โ€” supported at every step by our in-house climate experts. ๐Ÿ’š

More than 3,500 companies in 20+ countries use Greenly to manage their climate strategy: from carbon assessments and life-cycle analyses to SBTi trajectories and compliance with CSRD and CBAM.

We are now a team of 200+ people from 40+ nationalities, based in Paris, London, Barcelona, and New York. ๐ŸŒŽ

To date, weโ€™ve tracked over 200 million tons of COโ‚‚ through our platform. Our next milestone: 10,000 clients and one billion tons of CO2 under management.

๐ŸŒฑ Our Values

  • Ambition for climate: Minimize GHG emissions, maximize climate impact

  • Deliver with agility: Work in small increments: fail fast, learn fast, win fast

  • Own your opportunities: Achieve outstanding results by showing initiative and accountability

  • Feedback paves the way: Succeed as a team by helping others progress

Curious to know more ? Check out our Culture Book, blog , and youtube channel ๐ŸŽฅ

๐ŸŒฑ About the role

Throughout this mission, you will be fully embedded in the CRM team (80% of your time) and contribute directly to some of our core chapters: Lead Nurturing, Upsell, and broader Communications, while supporting the CRM Manager across the full lead and customer lifecycle. You will also dedicate 20% of your time to Delivery Operations to industrialize processes and enhance client autonomy.

At Greenly, we believe the next frontier of CRM isn't just automation, it's intelligence . You'll help us explore and build AI-powered workflows that make our communications sharper, more contextual, and more impactful at scale.

Your missions will include:

๐Ÿ’ก Strategy & ideation In collaboration with the CRM Manager:

  • Map and define CRM journeys for our inbound leads and customers, identifying the right moments to deliver relevant, personalized content

  • Bring fresh ideas and creative concepts to improve our sequences, campaigns, and overall CRM approach

๐ŸŽจ Campaign creation & operations: Build and manage email campaigns end-to-end: Create and maintain automated workflows (onboarding flows, nurturing sequences, triggered emails) in collaboration with RevOps and the Product team

๐Ÿงช Testing & optimization: Run A/B tests from hypothesis to analysis, and translate learnings into concrete improvements Monitor campaign KPIs (open rate, CTR, conversion, churn) and produce regular performance reports Identify opportunities to turn one-shot campaigns into scalable, automated workflows

๐Ÿค– AI-powered CRM โ€” build the next generation of our workflows

This is where you'll have a real chance to shape something new . Concretely, you'll help us design and implement AI agents that make our CRM smarter such as :

  • Next Best Action (NBA): a CRM approach that analyzes in-platform activity to automatically recommend and refine the next steps a client should take, driving success and autonomy.

  • Upsell & cross-sell triggers: an agent that cross-references HubSpot data with the regulatory calendar (CSRD, EU taxonomy) to trigger hyper-personalized sequences at the right moment

  • Product-level precision: identifying clients who haven't yet run product-level LCAs and automatically surfacing messages to push them toward greater granularity The goal is AI that genuinely improves the experience for our leads and clients, and drives measurable impact.

โš™๏ธ Delivery Ops & Industrialization (20% of your time)

  • Work with the Delivery team to identify specific use cases to deploy via the CRM to increase client autonomy.

  • Industrialize Delivery processes through automations and the strategic use of AI.

๐ŸŒฑ Skills to succeed

๐Ÿ’ก CRM platform experience: hands-on practice with at least one tool such as HubSpot, Salesforce, Brevo, or Customer.io

โœ๏ธ Copywriting: ability to write clear, engaging, conversion-oriented copy in both French and English

๐Ÿ“ง Email marketing fundamentals: solid understanding of segmentation, personalization, automation, and deliverability basics

๐Ÿค– Hands-on curiosity with AI tools: prompt engineering, agent building, or workflow automation (n8n, Make, Clay, or similar)

๐Ÿง‘๐Ÿฝโ€๐Ÿ’ป Data literacy: at ease with KPIs like open rate, CTR, and conversion rate * Confident using Excel, Google Sheets, or similar analytics tools

๐Ÿ—ฃ๏ธ Language skills: Fluency in both English๐Ÿ‡ฌ๐Ÿ‡ง and French๐Ÿ‡ซ๐Ÿ‡ท

Nice-to-haves:
  • ๐Ÿ“Š SQL knowledge: ability to query and manage data.

  • ๐Ÿ’ป Basic IT/Programming: knowledge of any language (e.g., Python, JS).

  • ๐Ÿ”— No-code automation: experience with tools like Zapier, Make, or n8n.

  • ๐Ÿค– AI Proficiency: experience with tools like Claude or Gemini.

  • ๐Ÿ“ Basic HTML or experience editing email templates

  • โš™๏ธ Familiarity with automation workflows (triggered emails, onboarding sequences, lifecycle flows)

  • ๐Ÿ” Interest in regulatory environments (CSRD, carbon reporting) or sustainability

  • ๐Ÿค Prior exposure to a B2B or SaaS environment

๐ŸŒฑ Perks & benefits

  • ๐Ÿ“ Beautiful offices in the heart of Paris (9แต‰ arrondissement)

  • ๐Ÿ  Flexible remote work options

  • โš’๏ธ Top-notch tools to help you do your best work

  • ๐Ÿฉบ Private medical insurance with Alan (including mental health support), 100% covered

  • ๐Ÿš… 50% Navigo reimbursement for public transport

  • ๐Ÿฅ— Sustainable lunch vouchers via Ekip

  • ๐Ÿคธ Partial coverage of your Gymlib subscription

  • ๐Ÿค A culture of autonomy, transparency, and collaboration โ€” with a team of highly talented, committed people

We're looking for an apprentice joining with a 4 days/1 day - rhythm.

๐ŸŒฑ The recruitment process

  • Meet our delivery manager Antoine for a first call

  • Prepare and present a case study exercise to Laura, CRM Manager

  • Join Antoine for a final interview

  • Provide us with 2 references to complete the recruitment process

  • We welcome you during our onboarding week! ๐Ÿฅณ

Weโ€™re a team shaped by diverse experiences and ideas. If youโ€™re excited about the role but donโ€™t match every requirement, we still encourage you to apply โ€” you may be the right person for the team. ๐Ÿ™