We are ERock!

Enchanted Rock is a leader and innovator of Electrical Resiliency-As-A-Service. Our advanced dual-purpose microgrids protect companies, critical infrastructure, and communities from unexpected power outages, ensuring business continuity and civic durability.

Enchanted Rock’s dual-purpose microgrids use natural gas and renewable natural gas (RNG) to drive the nation’s most dependable microgrids — all while producing significantly lower to zero carbon emissions than traditional diesel backup generators. Powered by GraniteEcosystem™, our revolutionary software system, Enchanted Rock solutions provide 24/7/365 monitoring, optimization, and forecasts to enable worry-free, reliable power for businesses. The Enchanted Rock solution brings together patented technologies, advanced dual-purpose microgrid designs and integrated end-to-end services. The Power is On and we keep it on.

What you’ll do…

The Technical Writer serves as the central coordinator for the creation, revision, and governance of operational documentation across Enchanted Rock Operations. This position reports to the Director of Training and is based out of our Houston office on a hybrid schedule.

The Technical Writer collaborates closely with Safety, Quality, and Operations subject matter experts (SMEs), as well as Instructional Designers, to ensure all operational policies, procedures, work instructions, and related job aids are updated by owners and accessible to the field workforce. The role focuses on coordinating updates, facilitating reviews, and maintaining consistency and clarity across the organization’s procedural library to support technician competency, compliance, and safe, reliable field operations.

You’ll make an impact by:

• Coordinating and tracking the review, approval, and publication process for new and revised operational procedures.
• Maintaining version control, document history, and archive management for all operational documentation.
• Ensuring alignment with company document control standards and training requirements.
• Ensuring document owners write, edit, and format operational procedures, work instructions, and technical documentation in clear, user-friendly language.
• Collaborating with subject matter experts (SMEs), trainers, and field personnel to capture best practices and technical accuracy.
• Converting complex processes into visual formats (e.g., diagrams, flowcharts, annotated photos) that enhance clarity and usability.
• Coordinating periodic reviews of operational policies and procedures to ensure accuracy, completeness, and alignment with current practices.
• Conducting periodic gap analyses of the procedure library in collaboration with SMEs to identify areas where new documentation is needed.
• Coordinating updates and corrective actions with Safety, Quality, and Operations.
• Partnering with Safety and Quality teams to ensure procedures meet regulatory and compliance standards.
• Working with Instructional Designers to align procedures with training content and qualification requirements.
• Supporting standardization using templates, style guides, and documentation standards.
• Managing the document submissions and tracking system and ensuring appropriate employees have access to current documentation.
• Tracking metrics related to document status, review cycle times, and completion rates, providing insights to leadership on documentation trends and improvement opportunities.

You’ll sweep us off our feet if you:

• Have experience in energy, utilities, manufacturing, or maintenance operations.
• Are familiar with procedure or document control systems.
• Have worked in learning and development environments or in close collaboration with instructional design teams.
• Understand safety and quality management systems (e.g., ISO, OSHA, or EPA standards).
• Can create or edit visual content to support procedures (e.g., photos, schematics, infographics).

What you’ll need:

• Bachelor’s degree in Technical Communication, English, Engineering Technology, or a related field (or equivalent experience).
• 3–5 years of experience writing or editing technical documentation, preferably in an industrial, energy, or field operations environment.
• Proven ability to translate complex technical processes into clear, step-by-step documentation.
• Experience coordinating documentation workflows and approval processes.
• Familiarity with content management systems (e.g., SharePoint) and version control best practices.
• Proficiency in Microsoft Office Suite; experience with tools such as Visio and Canva preferred.
• Excellent attention to detail, organization, and follow-through.
• Strong collaboration and communication skills, with the ability to engage effectively with SMEs, trainers, and leaders across the organization.
• Technical Writing Expertise: Demonstrates the ability to produce clear, accurate, and usable documentation.
• Process Coordination: Tracks document workflows and ensures timely updates and approvals.
• Analytical Thinking: Identifies procedural gaps and recommends corrective actions.
• Collaboration: Works effectively with cross-functional partners and SMEs.
• Attention to Detail: Ensures accuracy and consistency across all technical documentation.
• Physical requirements and working conditions: Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer; stamina to maintain attention to detail despite interruptions; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone.
• The person in this role must also be able to travel periodically to job sites and remote work locations to meet with subject matter experts (SMEs) and cross-functional partners for documentation review, content validation, and process observation.

Your Rewards!

• Medical, Dental, Vision, and Prescription Drug Insurance
• Company-Paid Life Insurance
• Disability Insurance
• Paid Family Leave
• Flexible Spending Account (FSA)
• Wellness Programs and Incentives
• 401(k) Retirement Plan & Company Match
• Paid Time Off – Sick & Vacation Time
• Paid Holidays
• Hybrid Work Schedule!
• Cool Open-Office Concept

Do you have what it takes to join the Enchanted Rock team? Send us your resume today. Be yourself and keep it useful, funny, and cool!

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Enchanted Rock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

At Enchanted Rock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”