Who’ll You Be Joining:

As an Inside Sales Representative out of our Toronto office that services our North American clients, you will learn to know our products inside and out and spend your days providing clients with solutions using our ecobee lineup of smart thermostats.

You will collaborate with in field Regional Sales Managers to drive growth for ecobee’s lines of business. Your primary goal will be to expand our network of installing contractors and distribution footprint by interacting with HVAC contractors and distributors.

This role is hybrid, with an expectation to be in the Toronto office around 1-2 days per week.

How You’ll Make an Impact:

• Manage a defined territory and support its sales and marketing initiatives, conducting both reactive inbound and proactive outbound communications.
• Pre and post sales activity support, ensuring the right activities take place and defined processes are followed.
• Partner with our wholesalers to increase product knowledge, sales, reduce returns and increase market share of our products at the contractor level.
• Point of contact for our partners, addressing pre and post sales inquiries, including product info, order and warranty inquiries.
• Work closely with peers and other departments to address day to day escalations.
• Coordinate timely and accurate records of all market coverage activities and detail in Salesforce CRM.

What You’ll Bring to the Table:

• You have 2+ years of sales (inside, or in-field), marketing, or call centre experience
• Strong organizational and time management skills
• Experience in a multi-stepped conceptual sales process
• Proficient in delivering presentations with a focus on customer needs and empathetic communication skills
• Proven ability to self-manage, take initiative, and see things through to completion
• Strong working knowledge of MS Office and CRM tools (Salesforce would be great!)

Just so you know: The hired candidate will be required to complete a background check

What happens after you apply:

Application review. It will happen. By an actual person in Talent Acquisition. We get upwards of 100+ applications for some roles, it can take a few days, but every applicant can expect a note regarding their application status.

Interview Process:

• A 30-minute phone call with a member in Talent Acquisition
• A second round virtual interview for 45 minutes with the Hiring Team – expect technical, behavioural and situational questions
• The final step is another 60 minutes virtual interview with some other key member of the team - this interview will ideally be done in person at our Toronto office
• Just so you know: The hired candidate will be required to complete a background check