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Sr. Technical Writer (Contract)

Corelight

Corelight

Marketing & Communications, IT
United States · Canada · Mexico
Posted on Thursday, June 13, 2024

By making evidence the heart of security, we help customers stay ahead of ever-changing cyber-attacks.

Corelight is a cybersecurity company that transforms network and cloud activity into evidence. Evidence that elite defenders use to proactively hunt for threats, accelerate response to cyber incidents, gain complete network visibility and create powerful analytics using machine-learning and behavioral analysis tools. Easily deployed, and available in traditional and SaaS-based formats, Corelight is the fastest-growing Network Detection and Response (NDR) platform in the industry. And we are the only NDR platform that leverages the power of Open Source projects in addition to our own technology to deliver Intrusion Detection (IDS), Network Security Monitoring (NSM), and Smart PCAP solutions. We sell to some of the most sensitive, mission critical large enterprises and government agencies in the world.

Corelight is looking for a talented, resourceful, and collaborative Senior Technical Writer to join our writing team and develop customer documentation. The technical writing team works closely with engineering, product management, support, and solution architects to gather information about the product and how it is used by customers. With this knowledge, they create and improve online documentation that guides the customer in the configuration and maintenance of Corelight products and services.

What You'll Be Doing

  • Write clear, concise, and complete step-by-step procedures for technical products and solutions
  • Create screenshots and network diagrams to explain/enhance topics
  • Contribute to both UI and API documentation
  • Collaborate with engineering, product, and support
  • Edit and streamline text within the user interface
  • Help standardize terminology and develop style guidelines.
  • Manage multiple ongoing projects simultaneously.
  • Identify and address content gaps or the need for additional media such as diagrams or videos

What We Are Looking For

  • 5+ years experience writing, editing, researching, and planning technical documentation
  • Excellent skills in grammar, minimalist documentation design, and effective information architecture
  • Ability to structure written content thoughtfully, considering maintenance and re-usability
  • Experience in networking, security, and cloud solutions
  • Ability to write content in our authoring environment: Sphinx (using reStructuredText in Visual Studio Code) and GitLab, per existing style guides and procedures
  • Strong technical skills with ability to work closely with technical subject matter experts
  • Effective collaboration with globally distributed teams
  • Bachelor’s degree in a technical field (or equivalent experience)

Nice to Have

  • Basic Python
  • Basic HTML/CSS
  • Issue tracking software (JIRA)
  • Graphics software (Adobe Illustrator)
  • Development cycle planning and management (Agile, Kanban, Scrum mastering)

We are proud of our culture and values - driving diversity of background and thought, low-ego results, applied curiosity and tireless service to our customers and community. Corelight is committed to a geographically dispersed yet connected employee base with employees working from home and office locations around the world. Fueled by an accelerating revenue stream, and investments from top-tier venture capital organizations such as Crowdstrike, Accel and Insight - we are rapidly expanding our team.

Check us out at www.corelight.com

Notice of Pay Transparency:
The compensation for this position may vary depending on factors such as your location, skills and experience. Depending on the nature and seniority of the role, a percentage of compensation may come in the form of a commission-based or discretionary bonus. Equity and additional benefits will also be awarded.

Compensation Range
$130,000$180,000 USD