Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

We are looking for a visionary and strategic leader to join our executive team as the Chief Revenue Officer (CRO) of the Enterprise Asset Management (EAM) and Field Service Management (FSM) lines of business globally. The CRO will be responsible for driving revenue growth, customer satisfaction, and market expansion across our EAM and FSM solutions. The CRO will report directly to the Global CRO and work closely with the other C-level executives, regional sales leaders, product managers, marketing teams, and customer success teams. They should have experience of working in a matrix environment with strong sales and leadership experience.

Responsibilities

• Define and execute the global revenue strategy for the EAM and FSM lines of business, including sales, marketing, pricing, and partnerships.
• Lead, coach, and develop a high-performing global sales team across multiple regions and channels.
• Establish and monitor key performance indicators and metrics to measure and optimize revenue performance, customer retention, and market penetration.
• Build and maintain strong relationships with key customers, partners, and industry influencers.
• Identify and pursue new market opportunities, customer segments, and product innovations for the EAM and FSM lines of business.
• Collaborate with the product management and engineering teams to provide feedback and insights on customer needs, market trends, and competitive intelligence.
• Partner with the marketing and customer success teams to create and execute effective campaigns, programs, and events to generate demand, increase awareness, and drive customer loyalty.
• Represent the company and the EAM and FSM lines of business at industry events, conferences, and media outlets.

Qualifications

• 15+ years of experience in sales, marketing, or business development in the enterprise software industry, preferably in the EAM and FSM domains.
• 10+ years of experience in leading and managing global sales teams and revenue operations.
• Proven track record of achieving and exceeding revenue targets, driving customer satisfaction, and expanding market share.
• Experience in a matrix organisation.
• Strong strategic thinking, analytical, and problem-solving skills.
• Excellent communication, presentation, and negotiation skills.
• Ability to work effectively in a fast-paced, dynamic, and collaborative environment.
• Bachelor's degree in business, engineering, or related field. MBA or equivalent is a plus.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community. #Li-Hybrid

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. VEVRAA Federal Contractor, Equal Opportunity Employer