Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Poka’s HR team is looking for a People Operations Specialist to help with our systems management, recruitment operations and day-to-day operations. We’re looking for a detail oriented, process driven team member, that is also tech savvy as our team is alway looking for automation. The person will collaborate with the Poka team across the globe in Canada, Europe and Colombo.

• Help manage our internal systems for employee surveys, performance management cycles (Lattice, Peakon, Smart Recruiters, etc.)
• Create and maintain internal reports as needed
• Work with the local recruitment team to keep hiring plan up to date, post new roles in our ATS, support hiring managers
• Support day to day operations by responding to incoming employee inquiries in a timely manner and maintaining a high employee satisfaction
• Create, administer and summarise employee feedback surveys
• Help with special culture and engagement projects, compliance projects
• Actively contribute to the development of HR policies, processes and procedures
• Identify and drive process improvement efforts, leveraging systems and tools to automate and eliminate manual work where possible.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• 3-5 years of experience in people operations or human resources, preferably within Sri Lanka or a similar regional context.
• Experience in HR project management and implementation of HR initiatives.
• Excellent written and verbal communication skills in English and Sinhala/Tamil.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• High level of accuracy and attention to detail.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.