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Corporate Communications Program Manager

Clevest Solutions

Clevest Solutions

Marketing & Communications, Operations
Staines-upon-Thames, UK
Posted on Thursday, July 11, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

Working within the Corporate Communications team and reporting to a Director, this role helps drive IFS brand awareness through strategic, consistent and high-impact external communications programs that position IFS as a highly credible thought leader in its field.

The successful candidate will use expertise, collaboration, and creativity to help manage and deliver IFS corporate messages, content and best practices to the company’s key regions, enabling them to implement effective awareness-driving communications programs which resonate locally while aligning with corporate goals.

  • Purpose: Lead and execute key Corporate Communications programs, ensuring alignment with corporate business goals and facilitating the smooth operation of the department.
  • Reporting to: Director of Corporate and Executive Communication.

Key to this role is a firm understanding of the PR and Corporate Communications disciplines as well as macro-economic, business and technology themes.

  • Key Duties and Responsibilities:
    • Program Management: Develop and implement specific communication program strategies that integrate and align with the overall Corporate Communications plan and enhance the company’s reputation and brand awareness globally.
    • Content Oversight: Oversee the creation and distribution of high quality corporate communications materials, ensuring consistency across various platforms.
    • Stakeholder Engagement: Serve as a key point of contact for internal and external stakeholders including executive leadership, managing relationships, and ensuring effective communication flow.
    • Performance Measurement: Monitor and report on the effectiveness of communication programs, using data to drive continuous improvement.

Specific Programs include:

  • Press release management
    • Own the coordination, planning and execution of customer, partner and corporate press releases & media alert development. Draft certain releases, supported by a copywriter on the majority
    • Press release tracker & process
    • Press release /media alert publication via IFS.com
    • Draft social posts to support amplification
    • Weekly News PR radar
  • IFS blog
    • Oversee a strategic refresh and ongoing management of the content
    • Act as quality control custodian and primary content editor, providing feedback to IFS authors
    • Manage targets and benchmarks for success and report against them at regular intervals
  • Regional PR team engagement and communications:
    • Work with Directors to leverage the broader PR team and IFS’s global network of PR agencies to build visibility
    • Global PR Hub content management
    • Global PR call support
  • Metrics & reporting – PR tools
    • Cision tool management
    • Input into monthly Presidents Book (PR & Social dashboard)
  • Thought leadership content creation
    • Participate in the ideation and development of Global PR content, including primary research and industry/technology opinion pieces

Qualifications

Qualifications

  • At least 3 years of experience in the role, in Public Relations or corporate communications (enterprise software / technology strongly preferred)
  • Experience of working in an international and global team
  • A collaborator & team player, keen to contribute to the team and the business
  • Ability to work in a fast-paced, transformational environment to an exacting standard
  • Ability to communicate directly and concisely to suit internal clients’ need of brevity and decisiveness
  • Ability to quickly gain an understanding of the tone of the brand, in order to write or oversee freelance writing of content
  • Proven writing ability
  • Highly positive, relationship builder with and energetic can-do attitude
  • Detailed operating knowledge of key social media platforms

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.