Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

• Greet and welcome visitors with a friendly and professional demeanor
• Answer and direct phone calls in a polite and efficient manner
• Maintain a tidy and organized reception area, ensuring it represents our company's image
• Manage incoming and outgoing mail and packages
• Ensure the reception video walls are functioning
• Accepting offboarding documents from resigned employees & handing over the forms to the HR team
• Direct candidates to meeting rooms during physical interviews
• Update newly printed staff ID numbers and inform new recruits to collect the staff ID’s
• Accept resigned employee’s ID’s and update the ID list
• Send the resigned employee’s ID numbers to Orion city security manager to deactivate building access
• Maintain stocks of lanyards and ID pouches and reorder when necessary
• Coordinate with the Orion City building manager and IFS security to arrange office access for IFS visitors, interview candidates, new joiners and university student visits
• Issue visitor passes and maintain records
• Share the daily lunch counts with the caterer via email and WhatsApp
• Weekly maintain and update the lunch excel sheet
• Coordinate and organize lunch, snacks, tea/coffee for staff meetings and events held at office

• Raise PO’s and process payments for vendors
• Assist with booking meeting rooms when required
• Coordinate with managers and dispatch wedding gift to newly married employees
• Assist with organizing staff events, dinners, get togethers

Qualifications

• Minimum of 2 to 3 years of proven work experience as a receptionist or similar role
• In depth knowledge on customer service
Desirable:
• Diploma / Degree in customer services would be an added advantage

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.