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Content Development Analyst - Poka Team

Clevest Solutions

Clevest Solutions

IT
Colombo, Sri Lanka
Posted on Wednesday, May 15, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS

Job Description

Poka, an IFS company, is an innovative app designed for manufacturing companies that empower frontline workers to learn continuously, solve problems and collaborate in support of continuous improvement. We’re looking to add a knowledgeable Content Development Analyst to our expanding clients onboarding team. .

What you’ll be responsible for:

  • Support content preparation tasks in an instance prior to a client implementation
  • Digitize customer forms within the organization
  • Create work instructions and skills from customer-supplied information and video/photos that may require editing
  • Support implementation for a client and the development of written guidelines for a successful factory deployment of a use case requiring content creation in the organization
  • Create dashboards for the advanced analytics feature to help customers visualize and analyze their data
  • Enhance existing content creation training materials and develop new ones as needed

Qualifications

What you bring to the table:

  • Possess relevant 2+ years of experience
  • Experience in creating standard operating procedure for manufacturing industries
  • Experience with PowerBI or another analytics
  • Fluent in English, written and verbal communication skills
  • Ability to follow established standards and processes
  • Adaptability to a changing environment and strong ability to work independently.

Additional Information

We believe that coming together as a community, in person, is important for innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.