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Talent Development Facilitator

Clevest Solutions

Clevest Solutions

People & HR
Colombo, Sri Lanka
Posted on Thursday, May 9, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

Job Description

IFS seeks a Talent Development Facilitator to design, develop, and deliver learning programs within IFS, focusing on the personal development of it’s team members, with a particular focus on our Sri Lankan organization.

We are a newly formed team, bringing contemporary and engaging learning experiences to our colleagues. To do so, we are looking for someone who is passionate about learning and personal growth. Everyday, we are learning and improving ourselves, so an ideal candidate will be someone who has a growth mindset, is always thinking about innovative ways of approaching obstacles and welcomes constructive feedback.


You will manage and facilitate our existing soft skills programs. These sessions will be run predominantly in person, at our Colombo office and the audiences are diverse in terms of seniority and expertise, requiring confidence in steering conversations with both intimate and large groups, graduates and senior executives alike.


You will contribute to the design, development and evaluation of our training programs. As such, it would be beneficial for a candidate to have a grounding in core Learning and Development theory. In particular, an understanding and proven ability in applying some of the following concepts: ADDIE or SAM, Social Learning, Gagne’s 9 Events, Instructional Design, Bloom’s Taxonomy, Kirkpatrick Evaluations, 70/20/10, etc.

Responsibilities:

  • Facilitate learning and development workshops at our Colombo office.
  • Conduct coaching on either a 1-2-1 basis or as part of a wider program.
  • Produce instructional materials including: job aides, facilitator guides, and presentations.
  • Design, Develop and Implement training solutions focusing on personal development skills, knowledge and behaviors.
  • Work closely with the Talent Development department to continuously improve the workshop content and delivery.
  • Manage internal local stakeholders.

Qualifications

  • Confidence in delivering soft skills workshops, training, or public speaking.
  • Excellent verbal and written communication skills.
  • Ability to work independently and manage multiple tasks simultaneously.
  • Familiarity with different methods of facilitating learning and the ability to adapt to audiences and circumstances.
  • Strong interpersonal skills and ability to work effectively in a team environment.
  • Willingness to learn and adapt to new technologies and methodologies.
  • Proven ability in coaching employees, either on a 1-2-1 basis, or as part of a larger program.

Additional Information

We believe that coming together as a community, in person, is important to innovation, connection and fostering a sense of belonging. Our roles have the right balance of remote and in-office working (our own amazing spaces or those of our partners and customers) to enable flexibility for managing your life along with ensuring a real connection with your colleagues and the broader IFS community.