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Lead Systems Engineer - Global Consulting Delivery

Clevest Solutions

Clevest Solutions

Software Engineering
Colombo, Sri Lanka
Posted on Thursday, April 4, 2024

Company Description

IFS is a billion-dollar revenue company with 6000+ employees on all continents. We deliver award-winning enterprise software solutions through the use of embedded digital innovation and a single cloud-based platform to help businesses be their best when it really matters–at the Moment of Service™.

At IFS, we're flexible, we're innovative, and we're focused not only on how we can engage with our customers, but on how we can make a real change and have a worldwide impact. We help solve some of society's greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and accept that there are so many different perspectives in this world. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We're looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.

Job Description

The Global Consulting Delivery organization of IFS is on the lookout for a dynamic and open-minded individual to join us as Lead Systems Engineer. You will be part of a global team, which is dedicated to design, develop, implement and support tailor-made solutions to specific business requirements of IFS customers.

The System Engineer is focused and responsible for the successful installation, technical configuration, implementation, upgrades and technical support of the Customer’s IFS product suite, improving our processes for the future while also supporting current customers’ system and infrastructure needs. They can independently assess customer needs and make recommendations for continuous improvement. They are continuously developing themselves professionally to stay current and relevant, and this is supported throughout IFS. We expect you to continuously want to develop and learn to stay relevant and be an expert who shares knowledge and experience with customers and colleagues. This includes staying updated within your field of expertise.

A Systems Engineer must enjoy working in teams and be particularly good at networking. You will work closely with colleagues and customers, ensuring we deliver value to the customer. The primary expectation of the job role would be to be a part of a global team working closely with colleagues, customers and partners, ensuring we deliver value to the customer through our implementation and upgrade projects.

To succeed in the role as a Lead System Engineer, we expect you are:

  • Be an integral part of a Global team providing services to our Implementation and Upgrade customers
  • Good at guiding our customers in how to best utilize the IFS products in their IT infrastructure.
  • Confident to utilize knowledge of modern IT architecture and concepts, including servers, operating systems, virtualization, and networking to assist customers in the selection and configuration of the technical infrastructure necessary to support their planned use of IFS products.
  • Good understanding and hands on experience with common technologies like Oracle, Azure, network, and Kubernetes
  • Used to work in projects with implementation/upgrade of ERP systems/applications or aftermarket processes on the customer or vendor side.
  • Have experience in advising customers regarding network and infrastructure setup and Application and Database performance issues
  • Involved in providing services such as below
    • Provide Application Health Check IFSAPPs/FSM
    • Database Optimization (Oracle/SQL Server)
    • Database Backup/recovery Strategy Best Practices
    • Installations and Database backup & monitoring

Qualifications

  • An academic background with a with a bachelor’s degree in Computer Engineering or Computer Networking (or equivalent training/work experience)
  • 6-8 years’ experience in working with the infrastructure layer of ERP best-of-breed system.
  • Demonstrated experience managing Oracle database in production scenarios
  • Operating systems: Linux (Red Hat, OEL), Windows Server
  • Strong knowledge of MS Azure
  • Automation platforms: Ansible, Chef
  • Scripting: PowerShell, Bash
  • Orchestration: Kubernetes, Microk8s
  • Strong knowledge of networking concepts
  • Strong analytical skills and a technical mindset
  • Fluent in English
  • Willingness to travel to customer sites as needed
  • Prior knowledge working as a Systems Engineer in IFS products

Additional Information

What we offer you:

  • Great challenges in delivering the technical infrastructure together with an experienced IFS team and our partners.
  • To work with a great product with good recognition in the market and amongst customers and analysts.
  • To work with our international contacts and colleagues including our onshore, R&D and partner organizations.

Other information:

As a step in our recruitment process, all final candidates will undergo a background check, to get us an understanding of our future employees.

We respectfully decline all offers of recruitment and/or advertising assistance.