Technical Support Specialist (Remote) - Join Boston Metal!

Are you passionate about solving technical challenges and helping others? Boston Metal, a leader in cutting-edge metal production technology, is looking for a Technical Support Specialist to join our fully remote team!

What You’ll Do:

• Provide top-tier support to customers via phone, email, and chat.
• Troubleshoot and resolve technical issues with our innovative products.
• Collaborate with internal teams to improve products and processes.
• Document solutions and create helpful resources for customers.

What We’re Looking For:

• Strong technical know-how (preferably in [relevant technologies]).
• Excellent communication skills—explaining complex concepts simply.
• A problem-solving mindset with an empathetic touch.
• Ability to work independently in a remote environment.

Why Boston Metal?

• Fully Remote: Work from anywhere with flexible hours.
• Competitive Compensation: Pay that reflects your expertise.
• Health & Wellness: Comprehensive health, dental, and vision coverage.
• Retirement Benefits: 401(k) with company matching.
• Paid Time Off: Generous vacation, sick leave, and paid holidays.
• Professional Growth: Access to training and development opportunities.

Ready to help us shape the future of metal production? Apply today!