BHI Energy is searching for an Inside Sales Account Manager on behalf of one of our clients. This is a great opportunity to work for an award-winning and leading market driven industrial service company serving the manufacturing industries: tool manufacturer and distributor.

If you want to join this company, apply now for consideration.

This is a direct hire position Cleveland, OH

SUMMARY: The Inside Sales Account Manager works to sell a product or service from start to finish. This may be done over the phone, email or via web store.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Personally exhibits, recruits and coaches associates consistent with Core Behaviors
• Responsible for promoting culture of safety.
• Prospects, qualifies and generates sales within the company's established trading partners.
• Maintains a thorough knowledge of products.
• Strong character and desire to win/succeed, despite customer obstacles, objections and negativity.
• Follows through with customer to ensure satisfaction.
• Identifies revenue opportunities within customers' communities through communications, programs and other activities as needed.
• Identifies and closes additional purchases of products and services by customers' communities.
• Communicates routinely with customers and prospects to identify appropriate contacts, qualify and drive leads through the sales pipeline.
• Identifies and prioritizes all existing and prospective customers within his/her territory and keeps contact list current.
• Studies product information, attends seminars, supervises tests of products.
• Proactively solve problems for customers
• Communicate customer and market issues to company management.
• Track down and develop new sales prospects.
• Maintain positive relationships with potential buyers.
• Handle the sales process from proposal to close, including keeping customer payment current
• Solicit and maintain contact with key accounts.
• Track all customer contact activity, prepare reports for customers.
• Provide customer support.
• Ensures appropriate identification, planning, account qualification and needs analysis at all prospect levels.
• Engages in technical discussions with potential clients through demonstrations and presentations.
• Perform other duties as assigned.
• Perform all work in accordance to ISO processes and procedures

EDUCATION and/or EXPERIENCE:

High School diploma required.

• Bachelor's degree in a related field preferred
• 2-4 years of experience in a similar position required
• Previous sales or customer service and/or selling experience preferred
• Familiar with standard concepts, practices, and procedures within field