Senior Technical Trainer
Advanced Microgrid Solutions
Bengaluru, Karnataka, India
Posted on Friday, November 17, 2023
About Fluence: Fluence Energy, Inc. (Nasdaq: FLNC) is a global market leader in energy storage products and services, and optimization software for renewables and storage. With a presence in over 47 markets globally, Fluence provides an ecosystem of offerings to drive the clean energy transition, including modular, scalable energy storage products, comprehensive service offerings, and the Fluence IQ Platform, which delivers AI-enabled SaaS products for managing and optimizing renewables and storage from any provider. Fluence is transforming the way we power our world by helping customers create more resilient and sustainable electric grids.
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OUR CULTURE AND VALUES
We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.
We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.
We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.
We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.
We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all.
The Senior Technical Trainer will drive creation and execution of energy storage training programs in a way that is engaging and informative, to help transform the way we power our world. The position will work with internal/external customers to ensure training requirements are met for our products and services initiatives.
This position will report to Senior Manager – Services Sales Engineering for APAC.
As the Technical Trainer, you will:
•Prepare and deliver high caliber technical training presentations, webinars, worksheets, and workshops to internal and external customers.
•Perform hands-on training on-site or at a training facility and include job performance measure evaluations of trainees.
•Build, grow, and manage training revenue stream.
•Maintain training content and revisions on Learning Management System (LMS) or other learning platforms and utilize reporting within the system.
•Liaise with subject matter experts regarding instructional design and product specific training.
•Provide feedback and input to documentation to include training content and technical manual or procedures
•Evaluate results of training programs and make recommendations on training material and methodology and implement actions to continuously improve
What will our ideal candidate bring to Fluence?
•An undergraduate degree required with strong preference for technical degree.
•10+ years related experience in electric utility or independent power producer within generation / operations / technical teams (preferably renewable energy as a technical trainer, senior operations & maintenance technician)/ commissioning.
•Experience using training content editing tools preferred.
•Strong understanding of business goals and standards for customer service.
•Ability to thrive in a fast-paced and high-pressure environment.
•Must have excellent verbal and written communication skills as well as follow-up
•Excellent MS Office; Primavera; SCADA Experience; Problem Solving skills.
•Creative skills to develop content, training methods and mediums.
•Open to new training and support technologies like AR, VR.
•Must be willing and able to travel up to 20% of the time in support of training schedules.
•Proficiency in English language.
Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.